Custom Ticketing Solutions

Need an extra feature? Integration with your CRM or existing systems?
As well as powerful features as a standard, we also offer tailored enterprise-level solutions to facilitate a seamless user experience from start to finish.

Seamless integration with your existing systems

Custom features and integrations are a breeze with our Sydney–based development team. We integrate with a wide range of platforms including websites, CRMs, CDMs, POS, accounting, RFID Entry, loyalty systems and Google Analytics.

See our for the Four Winds Festival

Case Study: Four Winds Festival

A showcase of international and Australian musicians

The Four Winds Festival is six days of exquisite music in Bermagui in rural NSW; with music creation and performances by more than 80 artists.

Seamless CRM integration

We integrated IWannaTicket with customer relationship management system eTapestry to coordinate data sets, providing valuable customer insights and saving countless hours in manual data processing.

Important customer data from ticket sales is now able to be directly utilised by eTapestry, such as admissions, purchaser contact info, ticket types, quantities, pricing, discount codes, and ticket fees — even refunds. This was achieved with the help of eComApps, who created an API app that interfaces between IWannaTicket and eTapestry databases.

This process is now automatic and is available for any client that wants to move data from IWannaTicket to eTapestry.

Integrating ticket sales information with our CRM allows us to know our customers better and enhance their Festival experience. By coordinating data sets, we've also saved many hours each week. We are very pleased with IWannaTicket, their product, and their knowledge of our industry.

Your event branding and quality marketing design

Your event should represent your brand throughout the entire ticket buying process. Our white–label iFrame widget allows customers to buy tickets directly from your website — with no compromise on design or user experience.

See our for the Royal Botanic Gardens

Case Study: The Calyx

The Royal Botanical Gardens new exhibition space

The Calyx is both a living art gallery and a theatrical experience — an exciting new horticultural exhibition space at the Royal Botanical Gardens.

Easy and accessible ticketing

To facilitate seamless entry and enhance the overall exhibition experience, we custom–designed and developed a ticketing solution that provides accessible, easy–to–understand and easy–to–use points of sale for ticket payment and reporting.

Custom development included:

  • Website Integration: Our white–label iFrame widget allows visitors to complete the entire ticket buying process, including payment, on the Royal Botanical Gardens website.
  • Self Service Kiosks: Custom touchscreen ticketing kiosk keeps customer waiting times to a minimum during peak periods.
  • Custom Reporting: Reporting functionality was built according to strict finance and marketing specifications, providing key information at a glance.

Delivering the Calyx was a massive undertaking which took a number of years to complete. With so many moving parts and suppliers to deal with, we were lucky to find IWannaTicket. Working with them has been a pleasure. We particularly appreciate their responsive service and attention to detail.

Our process

Step 1: Explore

Your events are unique. Providing professional insights, our team will work closely with you to analyse your ticketing challenges and identify key factors that will achieve the most streamlined, cost-effective solution.

Step 2: Define

We will define the scope of work with you and propose a custom solution to solve ticketing challenges and achieve your organisational goals. To keep things simple, our solution will leverage our current platform.

Step 3: Create

We bring your new custom ticketing solution to life — all the way from initial concepts to design, build and implementation. Our experienced team can also ensure a smooth transition with change management and staff training.

Tell us what you need

For a free quote

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Contact us   |   Phone (02) 8960 8895   |   Mon - Fri 11am - 7.30pm